Customer Care

It is our pleasure to assist you

In this section you can find answers to popular topics and recommend checking our most frequently asked questions by visiting our FAQ section before reaching out to Team MODE.


Call Us

Our Customer Care Representatives are available from 10am to 4pm EST, Monday - Friday (excluding federal holidays) and are ready to help you.

Give us a call at (518) 436-1833


Email Us

Questions regarding your order?
Send us an email customerservice@modecosmetics.com

Regarding product recommendations or beauty advice?
Ask an expert: beautyadvisor@modecosmetics.com

We do our best to reply to you as soon as possible.