Order Processing
Orders are processed within 1 to 4 business days. Orders are processed and shipped during business days only, with the exception of federal holidays. Business days are Monday-Friday.
Shipping Rates
Shipping rates are determined by the total weight of your order and will generate during checkout.
Delivery Times
- Canada: 1 to 2 weeks
- All Other Countries: 2 to 4 weeks
Please note that these are estimated delivery times only, therefore modecosmetics.com is not guaranteeing delivery dates.
International Shipping Terms and Conditions
- All applicable customs and import duties and fees, taxes and any other charges and fees are the responsibility of the customer (even if you refuse any shipments upon delivery). We ship your package DDU, "duties and taxes unpaid", and we do not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.
- Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
- All prices are shown in U.S. dollars and charged to your credit card in US dollars. The bank that has issued your credit card determines the exact exchange rate that you will be charged.
- We do not accept returns or exchanges for items shipped internationally. All sales are final.