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Order Tracking & Status

Emails About Your Order

When you place an order with, you will receive emails including:

  • Order Confirmation: This email confirms that we have received your order and includes your order number.
  • Shipment Confirmation: This email confirms that your order has shipped and contains tracking information.

Order Status

If you are a registered customer, you may check the status of your order by signing in to your account. If you are not a registered member, please visit the Order Status below:

Need assistance? You may also contact our Customer Care representatives at 518-436-1833 or:
Send An Email

Changing or Canceling Your Order

If you need to change or cancel an order you have already placed, please contact us as soon as possible. Orders may not be changed once they have been processed.

Add Items to an Order Just Placed

A new order must be placed for the item, unfortunately we cannot add items to an existing order. Please contact us and we will do our best to assist your needs.

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